Privacy Policy





We use your data to attend to requests of various kinds by the User.


The legitimacy for the processing of your data resides in the provision of your consent to JJ BCN INTERNACIONAL, SA


Your data will be processed by other Group companies and third-party collaborators who work with us.


You have the right to access, rectify, delete, oppose, limit and request portability of your personal data.

Additional Information

You can consult additional and detailed information on how we manage your personal data and the rights you have, consulting the full text of the Privacy Policy that follows
below, as well as the Cookies Policy.


JJ BCN INTERNACIONAL, SA (hereinafter, ?the Company?) undertakes, as Responsible for the processing of your personal data, to adopt the necessary technical and organizational measures in order to guarantee that the processing of your data is in accordance with the provisions of Regulation (EU) 2016/679 (hereinafter, "RGPD") and Organic Law 3/2018.

The Company treats your personal data in a lawful and loyal manner, ensuring that they receive adequate protection and that they are not misused. Likewise, the will of the Company is to be transparent in the field of managing the personal data of its clients and users, making all the necessary information available to them regarding the collection and processing of their data.

The objective of the Privacy Policy is to inform you about who will process your personal data, why we collect this data, for how long we will keep the data collected, to whom we will transfer it and what your rights are in this area.

By providing us with your personal information and using our Website, we understand that you have read and understood the information regarding the protection of personal data set forth in this Privacy Policy and in the Cookies policy.


The Controller of the processing of your personal data is:

Telephone: 93 871 33 04
Postal address: Pol. Ind. Sud. C/ de l?Orfeó Català, 7. 08440, Cardedeu (Barcelona).


Depending on the products requested by customers and users, the Company will need to deal with some data or others, which in general will be the following:

Identification and contact data: name, surname, email, among others;

Data collected automatically: when you interact with our Website certain browsing data is collected automatically. This information is collected through cookies, the regulation of which is detailed in the Cookies policy of the company;

The information we may collect automatically relates to your use of our Website and the devices you use to access and interact with it. Some of the data we collect are: the IP address of the device you are using, the browsing program you are using, your operating system, the date and time of access to the Website, the Internet address of the website through which you accessed our Website, geolocation data, information on the pages visited by the user within the Website and the browsing time on each page;

The personal data collected are processed for the following purposes:

Quality analysis: carry out surveys on the satisfaction of customers and users in relation to the quality of the products offered by the Company;

Attention to customers and users: channel and attend to their requests, queries and claims for their management and resolution;

Improve the user experience on the Website: carry out analytical and statistical studies on how users browse the Company's Website.


The legal basis that allows us to process your personal data depends on the purpose for which we process it, as detailed below:

Quality analysis. The legitimacy of the processing of your data resides in the legitimate interest of the Company to analyze the degree of satisfaction of customers and users, in order to be able to offer them products of the best quality;

Attention to users and customers. The legitimacy of the processing of your data resides in the legitimate interest of the Company to attend to your requests and claims in order to be able to attend you properly and resolve your requests. In case of queries related to the exercise of your legally recognized rights in terms of data protection, the Company requires the processing of your data to comply with the legal obligations that bind it in this area;

Improve the user experience on the Website. The legitimacy of the processing of your data lies in the legitimate interest of the Company to know the degree of user satisfaction and adopt the appropriate corrective measures to improve the quality of our services.


Your personal data will be duly kept for the essential time to be able to be used according to the purpose for which they were collected.

Personal data will be stored, applying the appropriate security measures to guarantee its accuracy and integrity, as long as its processing is necessary for the purpose for which it was collected or as long as you do not exercise your right to suppress or limit processing.

In such cases, we will keep your personal information blocked, without giving it any treatment, during the periods established by law to attend to eventual responsibilities and to be able to prove compliance with our legal and contractual obligations. Subsequently, the Company will permanently delete your personal data.


Your personal data will be processed by members of the Company who act on behalf of the organization and in relation to whom the corresponding contracts have been perfected, which include specific obligations of confidentiality and diligent management of personal data in accordance with the legislation in the present scope.

In certain cases, in order to comply with the purposes set forth in this Privacy Policy, the Company needs to share your personal data with other Group companies and with the following third parties:

financial institutions;
technology and analytics service providers;
service providers relating to customer support;
authorities and public bodies to: respond to an order, summons or judicial investigation, or for any other cause required by law; attend to possible responsibilities derived from the processing of personal data; prevent illegal uses of our Website or violations of our Website policies; deal with third party claims; contribute to the prevention and investigation of cases of fraud, among others.

These third-party collaborators only have access to the personal information necessary to carry out the corresponding services and are required not to use it for any purpose other than the one requested. The Company also requires from these third parties the same degree of protection and confidentiality that we apply in the management of your personal information. Likewise, all of them are subject to the obligations set forth in their respective data processing contracts executed with the Company.


You are entitled to exercise the following rights in relation to the processing of your personal data:

Access (art. 15 GDPR): allows you to obtain certain information about the purposes for which your data is being processed, the recipients to whom it is communicated or the categories of data that are being processed, among others.

Rectification (art. 16 GDPR): allows you to contact the Data Controller to modify inaccurate personal data and to complete incomplete data.

Deletion (art. 17 GDPR): allows you to request the deletion, without undue delay, of your personal data that is being processed by the Controller.

Limitation of treatment (art. 18 GDPR): allows you to obtain from the person in charge the limitation of the treatment of your data.

Portability (art. 20 GDPR): allows you to receive your personal data or have it sent to a third party, in a structured, commonly used and machine-readable format.

Opposition (art. 21 GDPR): allows you to oppose the processing of your data by the Controller. However, you can only exercise this right against treatments covered by the legitimate basis of a public interest or a legitimate interest of the Responsible.

Opposition to automated processing (art. 22 GDPR): allows you not to be subject to decisions based solely on the automated processing of your data, including profiling, which produce legal effects on you or significantly affect you in a similar way.

How can I exercise my rights?

In order to exercise your rights regarding data protection, the Company makes the following means available to you:

Through a written and signed request addressed to the Company [Pol. Ind. Sud. C/de l?Orfeó Català,7. 08440, Cardedeu (Barcelona)], indicating the reason for your request and the right you wish to exercise, and must attach a photocopy of the DNI or equivalent document that proves the identity of the applicant;

Sending the completed and signed form, attaching a photocopy of the DNI or equivalent document that proves the applicant's identity, to the email address:

The forms to be able to exercise the different rights are provided below:

Right of access:
Right of rectification:
Right of erasure:
Right to limit processing:
Right to portability:
Opposition right:
Right to oppose automated processing:

Likewise, you have the right to contact the corresponding competent control authority in matters of data protection, for any claim arising from the processing of your personal data: the Spanish Agency for Data Protection (Claim Submission Form).


This Privacy Policy is subject to continuous review by the Company, modifying it whenever necessary in order to adapt it to current legislation at any time or to any variation on our Website.
In the event that the update of the Policy implies a substantial change in the treatment of your personal data, we will notify you of said modification through our Website (by means of a banner, a pop-up or a push notification) so that I can review and rate it.
For this reason, we recommend that you periodically review the Privacy Policy to stay informed about any news related to the processing of your personal data.